Domeo Direct Delivery:
Free shipping on orders for $500 or above. Our logistic partner will deliver the product(s) on the selected delivery date. (Additional $100 shipping fee applies on orders less than $500).

*Additional charges may apply for remote areas(including but not limited to Tung Chung, Ma Wan, Discovery Bay), please refer to the Delivery and Pick Up for details.

The following areas do not support direct delivery service:

1. Lei Yue Mun Harbour Road, all country park areas
2. Lo Wu, Sha Tau Kok, Man Kam To, Ta Kwu Ling, Hok Tau, Luk Keng, Mai Po, Lau Fau Sha, Lok Ma Chau, Lung Kwu Tan, Lin O, Plover Bay, Pak Tam Chung, Hoi Ha Wan, Po Toi O, Yung Shue O, Damiaowan, Sheung Wo Che, Ha Wo Che
3. Hong Kong International Airport
4. Kwai Chung Container Terminal, Restricted Area, and PO Box

Merchant Direct Delivery:
Free shipping. The merchant will contact the customer to confirm the delivery and installation details within 2-4 working days (if applicable).
In relation to installation and additional service charges, please refer to the Installation & Delivery Service Charge Guide for details.

7-11 Self Pick-up
Free shipping on orders for $500 or above and will arrive within 5 to 10 working days to the selected 7-11. Customers will receive the pick-up notification once it is ready to pick-up.
*Service availability is subject to individual product, size, value, and weight. The final delivery method may refer to the checkout page.
(Additional $100 shipping fee applies on orders less than $500).
**The service provider is SF Express. Customers need to download the "SF Hong Kong" app to receive pickup notifications.

CLP Store - Mong Kok
Product(s) will deliver to CLP Store - Mong Kok after 10 working days. Customer will receive the SMS once it is ready to pick up.
*Please refer to the final delivery method on checkout page.

A confirmation email will be sent after transaction is completed. Customers need to redeem the product at the selected redemption center after 14 working days upon receiving the confirmation email, and complete the redemption/collection within 14 working days. Otherwise additional administration fee(s) will be applied.

Customers must present a valid confirmation email and the original copy of the credit card used for payment when redeeming the products. Printed copy is not accepted.