We are committed to meeting the needs of all customers. If you have any enquiries, feedback or suggestions, please call the hotline, browse the FAQ or fill in the form to contact us:
1. What should I do if I forget my password?
2. How can I update my account information?
3. Can I change the shipping information for an existing order?
4. How do I earn Domeo Points?
Please note that unused Domeo Points will be invalid after their expiry date(s). All Domeo Points will be automatically deducted from your account and the transaction cannot be cancelled or revoked once completed.
5. How do I use my Domeo Points to redeem rewards?
1. Place your rewards of choice into your shopping cart
2. Click the shopping cart icon to checkout.
3. Enter your personal details and select your delivery method.
4. Check and confirm that all the information is in order.
Please note that you are not allowed to cancel your redemption or be refunded upon confirmation.
Domeo Sales & Customer Services Hotline
Telephone no.: 2678 2626
Office hours: Mon - Sat, 9:00 am - 6:00 pm (Closed on Sundays and Public Holidays).