AXA SmartHelper Plus Foreign Domestic Helper Insurance – 30% off
Benefits of AXA SmartHelper Plus – Foreign Domestic Helper Comprehensive Plan
- Instant medical benefit with no excess – Medical benefit will take effect with the policy without having to wait a single day, covering the medical cost for your helper in case of unforeseen
accidents and illnesses, including vital coverage for outpatient, inpatient, day surgery as well as
dental expenses.
- Covering cancer and critical illness – Comprehensive medical benefit covers cancer and critical illness, you may choose to top up the allowance for specific diseases, by adding supplementary medical (critical illness) benefits.
- Subsidy to replace your helper – Market leading coverage for extra expense to hire, due to the reasons including the helper leaving without notice (given she/he has been working with you for over 2 years), malicious acts or negligence of the insured helper causing injury to your family member, or early termination of an employment contract which has occurred twice in a year.
- Dishonesty protection – Protection from financial loss due to fraud or dishonest acts of the insured helper up to HKD8,000.
- 2-year policy to enjoy further premium discount – You have a choice between 1-year and 2-year policy, where the latter is designed to match with the standard employment contract period of a foreign domestic helper and with considerable premium discount, to save your time and money.
- Application and claims process are equally easy and simple – Application can be done online in just a few minutes and policy will be issued instantly. Claims procedure is also very simple and can be proceed through the Emma by AXA mobile app, while most claims can be processed within 7 working days.
The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. CLPeC is not an insurance intermediary of AXA and does not carry on any regulated activity under the Insurance Ordinance, Cap 41. CLPeC will not receive any fee or reward from AXA by offering AXA’s discount coupon for customers to redeem. All the information relating to insurance products and services is provided by AXA. AXA is responsible for providing your insurance coverage and handling all insurance related requests including processing claims under your policy. For any enquiry about insurance products and services, please contact AXA’s Customer Service Hotline (852) 2523 3061.
Information on this webpage is for reference only, and not intended to be a complete description of the applicable terms and conditions. Please visit AXA website https://www.axa.com.hk/en/domestic-helper and refer to the Product Brochure for a summary of benefits and major exclusions.
How to Redeem
- Redeem the offer at Domeo eShop. Upon successful redemption, redeemed e-coupon code will be stored in "E-coupon Wallet" under “My Account”.
- Click on the “Go to Redeem” button on the E-coupon and visit merchant online store to enjoy the discount offer within redemption period.
- Please refer to “Quick Start Guide” for detailed E-coupon collection process.
Usage of E-coupon code
- The CLPeC customer should visit AXA General Insurance Hong Kong Limited’s website to apply the selected product with the dedicated promo code (valid till 31/12/2024) to enjoy instant premium discount
- Merchant website: www.axa.com.hk
- Customers will receive a confirmation letter by email from the merchant upon purchase.
Terms & Conditions
- Customers who successfully redeemed the E-Coupon can apply for SmartHelper Plus Foreign Domestic Helper Insurance which is underwritten by AXA on AXA’s website axa.com.hk/en/domestic-helper with dedicated promo code to enjoy 30% off instant premium discount.
- Dedicated promo code is valid till 31/12/2024. AXA will not be responsible for any delays, errors, or inability to submit online insurance purchases due to technical issues related to computers or the internet. All Offer related to dates and times will be based on the time on AXA’s servers.
- This dedicated promo code is for one-time application and only one dedicated promo code can be used for each application.
- Customers shall be solely responsible for any costs incurred from the use of this E-Coupon. For detailed terms, conditions and exclusions of SmartHelper Plus, please refer to the relevant product brochure and policy provision.
- Customer must input the dedicated promo code when applying the relevant product to enjoy the offer. CLPeC and the AXA will not accept any liability should a customer fail to input the dedicated promo code when applying the relevant product and that it results in forfeiture of the customer eligibility to the offer.
- CLPeC is not the supplier of the products and shall not act as or assume any responsibility for the after-sale services.
- The dedicated promo code cannot be used in conjunction with other gift voucher, cash coupon, promotions price, membership offers or other offers.
- No refund for cash/Domeo points or exchange of any unused dedicated promo code.
- CLPeC and AXA bear no responsibility and no compensation for loss and expiration of the dedicated promo code.
- This is an exclusive reward for Domeo members, customers must first register as a Domeo member to enjoy such reward.
- Other "Domeo" terms and conditions apply.
- All matters and disputes are subject to the final decision of CLPeC and AXA.
- Should there be any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall apply and prevail.
7-11 Self Pick-up Free shipping on orders for $500 or above and will arrive within 5 to 10 working days to the selected 7-11. Customers will receive the SMS once it is ready to pick-up. *Service availability is subject to individual product, size, value, and weight. The final delivery method may refer to the checkout page.(Additional $100 shipping fee applies on orders less than $500).
Smart Energy @ Mong Kok Pick-up Service (temporary suspended) DOMEO Pick-up Service counter on the 4/F Smart Energy @ Mong Kok will be closed from 16th of Feb till mid of May 2024 (or till further notice) due to elevator upgrade. Apologies for any inconvenience caused.
*Please refer to the final delivery method on checkout page.
